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Managing Reporting and Data Settings on Zenconsole

Published on:
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2 min read

The Reporting & Data settings page in Zenconsole allows you to manage your organization's central reporting database region and reset reporting data when needed.

Figure 1. Reporting & Data Settings Page

Zenconsole uses Geo-Aware Data Residency to automatically store reporting and analytics data in an appropriate geographical region based on your organization's registered location. This helps organizations address regional data residency requirements and maintain optimal reporting performance.

You can also manually change the reporting data region or reset the central reporting database from this page.

Viewing the Current Reporting Data Region​

Zenconsole automatically assigns a reporting data storage region based on your organization's registered location.

To view your organization's current reporting data region, follow the steps below:

  1. Log in to Zenconsole.
  2. Select the organization you want to manage.
  3. Navigate to Settings > Organization Settings > Reporting & Data.
  4. Under Geo-Aware Data Storage Location, view your organization's current central reporting database region.

The assigned region is displayed next to Your organization's central reporting database region.

Figure 2. Current Reporting Data Region

Changing the Reporting Data Region​

Zenconsole allows you to change your organization's central reporting database region to a different supported geographical location.

warning

Changing the reporting data region permanently deletes all existing reporting database records. This action cannot be undone. Make sure you understand the consequences before proceeding.

To change the reporting data region, follow the steps below:

  1. Navigate to Settings > Organization Settings > Reporting & Data.

  2. Under Geo-Aware Data Storage Location, click Change Region next to the currently assigned region.

    Figure 3. Changing the Reporting Data Region

  3. In the Change Reporting Data Region dialog, click the Available Regions dropdown menu.

  4. Select your preferred reporting data region from the available options.

  5. Click Change Region to proceed.

After clicking Change Region, the Permanent Data Loss Warning confirmation dialog appears.

  1. Review the warning message carefully.

  2. Click Delete Data & Change Region to confirm the region change and permanently delete the existing reporting database records. Alternatively, click Cancel to discard the operation.

    Figure 4. Permanent Data Loss Warning

note

Changing the reporting data region affects your organization's central reporting database. Existing reporting database records are permanently deleted rather than migrated to the newly selected region.

Resetting the Reporting Database​

The Reset Reporting Database feature allows you to permanently delete all central reporting data associated with your organization.

This operation does not affect local reporting, firewall configurations, or other database configurations.

To reset the reporting database, follow the steps below:

  1. Log in to Zenconsole.

  2. Select the organization you want to manage.

  3. Navigate to Settings > Organization Settings > Reporting & Data.

  4. Locate the Reset Reporting Database section.

  5. Click Reset Reporting.

    Figure 5. Reset Reporting Database

  6. In the confirmation dialog, enter your Organization ID to confirm the operation.

  7. Click I understand the consequences, reset the reporting data to permanently delete the central reporting data.

    Figure 6. Reset Reporting Database Confirmation

warning

Resetting the reporting database is irreversible. All central reporting data associated with your organization will be permanently deleted and cannot be recovered.