Managing Organization Administrators on Zenconsole

Published on: Nov 04, 2026

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2 min read

The Administrators section in Zenconsole allows you to manage administrative access to your organization by assigning roles and controlling administrator permissions.

When you create an organization in Zenconsole, an administrator account with the Owner role is automatically assigned by default, regardless of the organization's subscription plan.

You can subsequently add additional administrators, assign appropriate roles, update existing administrator information, or remove administrators who no longer require access.

Accessing Organization Administrators

To access and manage administrators in your organization, follow the steps below:

1. Log in to Zenconsole.
2. Select the organization you want to manage.
3. Navigate to Settings → Organization Settings → Administrators.

The Administrators page displays the existing admins associated with your organization.

You can use the Search field to locate an administrator or click + Add Admin to add new administrators.

Adding Administrators

Zenconsole allows you to add new administrators to your organization and assign appropriate roles based on their responsibilities.

You can add administrators using one of the following methods:

• Add Manually: Enter the administrator's email address and assign a role.
• Upload From CSV/JSON: Import administrator information from a CSV or JSON file.

Adding an Administrator Manually

To manually add an administrator to your organization, follow the steps below:

1. Navigate to Settings → Organization Settings → Administrators.

2. Click + Add Admin in the upper-right corner of the page.

3. Select Add Manually from the drop-down menu. The Add Admin window appears.

4. Configure the following fields and options:

   • Email: Enter the email address of the administrator you want to add. This email address is used for Zenconsole login.
   • Role: Select the appropriate administrator role from the drop-down menu. Available options are Owner, Admin, and Viewer.
   • Notify admin via mail: Enable this option to send an email notification to the administrator when adding them to the organization. Disable it if you do not want to send an email notification.

5. Optionally, enable the Add more toggle if you want to continue adding administrators.

6. Click Add to save the administrator.

The new administrator is added to your organization and appears in the Administrators list with the assigned role.

Importing Administrators From CSV/JSON

Zenconsole allows you to add multiple administrators to your organization by importing their information from a CSV or JSON file. This method is useful when you need to add several administrators at once.

To import administrators, follow the steps below:

1. Navigate to Settings → Organization Settings → Administrators.

2. Click + Add Admin in the upper-right corner of the page.

3. Select Upload From CSV/JSON from the drop-down menu.

   The Add Admin window appears.

4. Prepare your import file. If you do not have an existing file, click Download CSV Schema to download an empty CSV template. Fill in the required administrator information using the provided format.

5. Upload your CSV or JSON file using either of the following methods:

   • Drag and drop: Drag your file into the designated upload area.
   • Upload Admins: Click the button to browse and select a file from your device.

6. Once the file has been uploaded and accepted, click Add Imported Admins to complete the import.

The imported administrators are added to your organization and appear in the Administrators list.

note

Make sure your import file follows the required format. You can use the downloadable CSV schema as a reference when preparing administrator information.

Searching Administrators

Zenconsole allows you to quickly locate administrators using the search functionality.

To search for an administrator, follow the steps below:

1. Navigate to Settings → Organization Settings → Administrators.
2. Locate the Search field in the upper-right corner of the Administrators page.
3. Enter the administrator's name or email address.

The administrator list is automatically filtered based on your search criteria.

Editing Administrators and Changing Roles

Zenconsole allows you to update existing administrator information and change assigned roles when administrative responsibilities within your organization change.

To edit an administrator or change their role, follow the steps below:

1. Navigate to Settings → Organization Settings → Administrators.

2. Locate the administrator you want to update. You can use the Search field to find the administrator.

3. Click the three-dot (...) menu in the Actions column next to the administrator.

4. Select Edit from the menu.The Update admin window appears.

5. Review or modify the following fields:

   • Email: Displays the email address associated with the administrator account.
   • Role: Select the appropriate role from the drop-down menu. Available options are Owner, Admin, and Viewer.

6. Click Update to save your changes.

The administrator information is updated, and the assigned role is reflected in the Administrators list.

note

Changing an administrator's role may affect their access to organization settings and management features. Make sure the assigned role matches the administrator's responsibilities.

Removing Administrators

You can remove administrators who no longer require administrative access to your organization.

To remove an administrator, follow the steps below:

1. Navigate to Settings → Organization Settings → Administrators.
2. Locate the administrator you want to remove. You can use the Search field to find the administrator.
3. Click the three-dot (...) menu in the Actions column next to the administrator.
4. Select Remove from the menu.
5. A confirmation dialog appears, review the information and confirm the removal.

The administrator is removed from your organization's Administrators list.

note

Removing an administrator revokes their administrative access to the organization. Make sure the administrator no longer requires access before proceeding.